Wednesday 19 December 2018


In a bid to further digitise its operations, India Post, on Friday launched the Internet banking facility for its post office savings bank (POSB) customers. The facility was launched by Union Minister (Independent Charge) for communications, Manoj Sinha, in an event held at the National Media Centre in New Delhi. 

At the event, the revamped India Post website and e-commerce portal for rural entrepreneurs were launched as well. 

How to use India Post's Net banking facility 
A POSB customer can access the Internet banking facility at the
According to the FAQs mentioned on the website, to avail this facility, there are certain requirements: 

a) Valid and active single or joint account 
b) KYC documents if not already submitted 
c) Active ATM/debit card 
d) Mobile number and email ID should be registered with them
e) PAN number should also be registered 

A customer is required to visit the home branch of the post office and submit the application form. The internet banking facility will get activated from the next working day as per the website. You will receive an SMS alert on your mobile upon successful activation of the Internet banking facility. 

Once the Internet banking is activated you will be required to configure it by using the hyperlink 'New User Activation' on the website. Remember you will require your customer ID or CIF ID and account ID to configure it. 

Facilities available 

Using the facility, you can transfer funds from one POSB account to another which can be either self-payee or third-party payee. You can also make deposits from savings bank account to your own RD account, PPF accounts and so on. 

You can also open and close an RD account and term deposits (TD) accounts. You can also withdraw money from your PPF account, if eligible.
If you have you queries, you either call on 1800-425-2440 or write to

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