Saturday, 22 January 2022

India Post to reaffirm it’s commitment towards women empowerment through its R- Day tableau

 Ministry of Communications

India Post to reaffirm it’s commitment towards women empowerment through its R- Day tableau

Tableau to display robust outreach and modern face of India Post that ties the entire country in one thread

Recently concluded “75 Lakh Postcards to PM Campaign” is also showcased as part of tableau

Posted On: 22 JAN 2022 4:00PM by PIB Delhi

India Post has been serving the nation since the last 167 years, standing unabated in its dedication and undying passion of rendering postal, financial and government services, in the remotest corners of the country. As the nation celebrates Azadi Ka Amrit Mahotsav, commemorating the seventy fifth year of independence, India Post, through the Republic-Day tableaux, has attempted to reaffirm its commitment towards women empowerment both within and through the Post offices.



The tableaux shall showcase the following elements:


India Post stands as a model employer of women and with its mandate for financial inclusion almost 50% account holders of the India Post Payments Bank as well as the Post Office Savings Bank are women.  

The tableau displays the robust outreach and the modern face of India Post that ties the entire country in one thread and aims to portray its focus on women empowerment through the ‘All Women Post Offices’.  Divyang friendly post offices as portrayed by the ramp reiterate our social commitments. 

Post Woman:The tableau presents the modern face of India Post featuring a young post woman with a digital device in one hand and a postman’s bag in the other, thus conveying the message of blending technology with tradition. Standing tall beside her is the ubiquitous red-letter box that reflects people’s unabated faith in India Post. Also displayed are India Post Services like speed post, e-commerce, ATM Cards etc. which are trusted by millions of customers. The image of the postwoman is juxtaposed with that of the Harkara on high relief projecting the transition of India Post over the decades.  The two images are set in the foreground of the ubiquitous red-letter box.

The recently concluded “75 Lakh Postcards to PM Campaign” is also showcased.




FLOATING POST OFFICE: The trailer features the Floating Post Office of Srinagar emphasizing the SUKANYA SAMRIDDHI YOJANA, a scheme under Hon’ble PM’s initiative of Beti Bachao Beti Padhao campaign.

All WOMEN POST OFFICE: The All Women Post Office showcases India Post’s resolve and a step towards gender equality.

The 3D images of the post office counters where we see women officials rendering multifarious service to the customers such as Aadhar enrolment as well as Postal ATM Counters, emphasizes India Post’s resolve towards women empowerment. In case of India Post Payments Bank, almost 50% account holders (2.24 Cr.) are women and 98% of such accounts have been opened at doorsteps.

KOLKATA GPOAt the rear is the Kolkata GPO; the oldest GPO, a proud witness to the journey of India Post and one of the iconic heritage buildings of India.

THE LOWER PART OF THE TRAILER: Adorning the tableau, a collage of stamps pertaining to the country’s freedom struggle, digitally printed on khadi and meant to be displayed in different post offices across the country after the Republic Day.

GROUND ELEMENT: However, the uniqueness of the tableaux lies in its foot soldiers who are real-life postmen/post women from different parts of India. They stand symbolic to the transition of India Post from the harkaras to the postmen in bicycles and e-bikes, thus highlighting our journey.



(Release ID: 1791772) Visitor Counter : 455

Implementation of revised GDS Online engagement process


Celebration of 125th Birth Anniversary of Netaji Subhash Chandra Bose.


Celebration of National Girl Child Day on 24th January, 2022


Thursday, 20 January 2022

Assigning statutory powers of Head of Circle, Chhatisgarh to Chief PMG, Odisha Circle

Revised Comprehensive Guidelines for Management of COVID-19 in Children and Adolescents (below 18 years)

 Click Here (7 Pages)

Revised Guidelines for International Arrivals

Delivering the undeliverable: Pakistan Post goes extra mile for every parcel


An office of exchange (OE) is mainly a processing facility of international mail, but it can play a pivotal role in the delivery of undelivered international mail items. As a rule, an OE either returns undelivered parcels to senders or disposes of them, in line with national legislation. However, Pakistan Post has found a way to make thousands of undelivered inbound parcels reach their addressees without any additional investment.

It has done so by introducing small but effective innovations that have transformed its Lahore Office of Exchange. Pakistan Post started this continuous journey at the Lahore OE in January 2019 and, since then, has managed to reduce the number of undelivered items by 68%.

The Post commenced with an exhaustive study of the reasons for non-delivery of inbound parcels. After a thorough examination of data on non-delivered items, the processing team at the Lahore OE has found the following six primary reasons for non-delivery:
  1. Incorrect or incomplete address;
  2. Moving of addressee to another address;
  3. Postman or delivery agent’s half-hearted delivery attempt;
  4. Detention of parcel by customs;
  5. Confiscation of parcel by customs or Anti-Narcotics Force;
  6. Refusal of addressee due to a heavy customs duty.
To address the first three reasons, the team of the Pakistan Post Lahore OE worked hard to find the contact numbers of recipients to deliver parcels with incomplete or incorrect addresses, parcels that had addressee moved to another address and parcels that were returned by a postman or delivery agent after one or two delivery attempts. Although it was a tiresome exercise at first, the Lahore OE team was ready to go the extra mile to deliver the long-awaited items sent from all across the world to their recipients. We made thousands of calls in order to get the correct addresses and deliver the parcels. Today, making this additional effort has become our regular practice, which enables us to reach and maintain an exceptionally high standard of customer service.

The second half of the challenges listed above called not only for in-house innovations but also for establishing effective cooperation with regulatory agents. Customs and Anti-Narcotics Force are two legitimate and active stakeholders when it comes to the examination and processing of international mail. Detention of high-value items, suspicious items and confiscation of parcels containing prohibited goods is a vital aspect of international mail security. However, timely communication to addressees about the fact that their parcels have been detained or confiscated and why is equally important.

Though detention or confiscation memos are issued by customs and the fact of detention or confiscation is also reflected in an online track and trace system accessible to customers, it does not guarantee that an addressee will receive the detention memo or that they even have a stable Internet connection to access our track and trace system, which is particularly true in rural areas. Moreover, addressees do not always understand reasons for detention or confiscation and what to do in such cases. To address this, once again, we have found direct phone calls to be highly effective. By informing customers about the detention of parcels and its reasons and providing guidance on how to obtain customs clearance, we save our customers’ time, money and effort that they would otherwise spend on visiting the OE in person.

When an addressee refuses to receive a parcel due to heavy customs duty and it is returned to the OE, there are two options left to dispose of that parcel, specified within our national legislation: it should be either returned to the sender or sent for auction. However, last year, the pandemic pushed us to search for alternative solutions to support our community hit hardly by the global health crisis. During the peak infection time in Pakistan from March 2020 to March 2021, people’s paying capacity was significantly reduced due to rising unemployment rates and salary cuts, which was reflected in a growing number of parcels returned based solely on a heavy customs tax. Our response in these circumstances was not to abandon but to support our communities by reassessing the level of customs duties. Through effective liaison and cooperation with our customs colleagues, we have been eventually able to ease the economic burden on the already stretched budgets of our customers.

Our transformation journey has been long, ambitious and challenging, but the end of it is more than rewarding. Today, around 50 calls are made per day informing recipients about undelivered, detained and confiscated parcels, registered packets and EMS and, as a result, 90 % of these initially undelivered items reach their addressees within 72 hours. This approach helps Pakistan Post gain trust of its customers and shows its commitment to deliver.
Muhammad Fiaz Gul, Head of Lahore Office of Exchange, Pakistan Post 

Submission of AIPR under Rule 18 of CCS (Conduct) Rules, 1964


Strike Poster


Circle Office order on grant of Special CL to attend CWC and 33rd AIC of AIPEU, Gr-C CHQ at Anandapur Sahib, Punjab from 27.03.2022 to 30.03.2022


Regarding action taken against delinquent officers for delinquencies noted during conduct of any financial transactions at post offices