No. P3NFPE-Odisha/03 - 06/2018
Dated at
Cuttack the 27th June, 2018
To
Dr. S K
Kamila, IPoS
Chief
Postmaster General, Odisha Circle
Bhubaneswar
– 751 001
Sub: - Untold sufferings of public/staff members for improper
functioning of CSI
Respected Sir,
Your are aware that for last three
weeks or so, both the staff members in
particular and the members of public in general are forced to suffer due to
non-functioning / improper functioning of CSI software including CIS in post
offices.
Earlier, though we have severally
written and discussed in bi-monthly / four-monthly / RJCM meetings requesting
proper hardware (both new and upgraded)
/ mandatory infrastructure and
suitable connectivity with higher bandwidth both for NSP I
& II as prescribed in TCS blue book
along with amended / up-to-date version of CSI software to suit the need of the
post offices, we are extremely sorry to inform you that no tangible action is
witnessed yet to solve the issues.
It is highly regretted that our items
in this regard in the above meetings were overlooked with dissatisfactory
replies. Despite our earnest appeals and stiff resistances, CSI rollout was
aggressively carried out with hardware/infrastructural deficiencies which have
invited untold sufferings both to the staff and public and the situation is
worsening day by day. Contradictorily, while TCS is dodging
to reply and to pin the problems for smooth running even after a long period, the
Department is hesitating to impose penalty against TCS for deficiency in
services for the past three weeks throughout the Country including Odisha
Circle. Instead, most regretfully, the poor postal employees, especially the
Group-C cadre are nipped with iron hand even for petty lapses.
Presently the SAP / PO Back Office login has failed seriously.
Treasury and Delivery works are grossly affected. Cash Release / Receipt from /
to SOs are not being successful in SAP. Several Hours are consumed to draw a
single cheque. Bag Opening / Closing,
Postmen beat out, MO Printing, return from Postmen, dispatches of bags are
seriously affected. The employees are detained till late night regularly. The
plight of the women employees beggar description. Resentments both from the
staff and public are mushrooming day by day.
Under the facts and circumstance, this Circle Union requests your
immediate kind intervention and suitable action to bring a stop to all the
above shortcomings as soon as possible allowing the staff members to work
smarter and better rendering effective services to the members of public
failing which we may be forced to adopt trade union activities as found
suitable.
Awaiting your kind immediate action, Sir.
With regards.
Yours
faithfully,
(BRUHASPATI SAMAL)
Circle Secretary
Copy for information and necessary
action to Com. R N Parashar, Secretary General, NFPE, CHQ, North Avenue P O
building, New Delhi – 110001.
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