Tuesday, 18 August 2020
Monday, 17 August 2020
Sunday, 16 August 2020
Circle Union writes to Chief PMG for expeditious settlement of compensation of Rs.10 lakh to cover death due to COVID-19
No. P3NFPE-Odisha/03 - 08/2020
Dated at Bhubaneswar the 16th August,
2020
To
The
Chief Postmaster General
Odisha
Circle, Bhubaneswar – 751 001
Sub: Expeditious settlement of compensation of Rs.10
lakh to cover death due to COVID-19
This
is regarding expeditious settlement of compensation of Rs.10 lakh to cover
death due to COVID-19.
As
aware, Odisha Postal Circle has already witnessed 5 death cases due to Covid-19
as follows. But, regretfully, as per information collected from the concerned
Divisions, due process has not yet been initiated by the respective Divisional
Heads either to pay proper regards to the family members of the deceased
COVID-19 warrior or to pay the compensation of Rs.10 lakh.
|
Sl. No.
|
Name and Address of the Deceased COVID-19
Warrior
|
Date of Death
|
|
1
|
Girija
Prasad Dash, Ex-PA, Parlakhemundi HO
|
18.07.2020
|
|
2
|
Rabindranath
Pradhan, GDS BPM, Baunsalundi BO in account with Jillundi SO under Aska
Division
|
29.07.2020
|
|
3
|
Prasant
Kumar Dash, BPM, B.Katapalli in account with Bardol SO under Sambalpur
Division
|
01.08.2020
|
|
4
|
Santosh
Kumar Behera, MTS, TMO, Aska under RMS ‘BG’ Division, Berhampur
|
09.08.2020
|
|
5
|
Babu
Sahu, ABPM, Madhabandha BO in Account with Chikiti SO under Berhampur
Division
|
09.08.2020
|
As
reported to us, the concerned Divisional Heads are waiting for submission of
the required application by the widowed wife / dependent family members of the
deceased COVID-19 Warriors with required documents in accordance with the
guidelines contained in Directorate letter No. 100 – 4 / 2020 – Pen, Dated
17.04.2020 and No.100 – 4 / 2018 - Pen, Dated 01.06.2018 along with several documents
like proof of age of the victim, Death Certificate of the victim, copy of FIR
and proof of applicant’s relationship with the victim etc.
In
this context, our suggestion is that proof of age is not at all required since
it is already in the service record of the employee who died in harness.
Secondly,
insisting upon Death Certificate is a time consuming factor during this
pandemic situation since offices are not functioning full-fledged. The Doctor’s
Certificate of the COVID-19 Hospital is the sufficient proof to process the
claim case.
Thirdly,
when the entire family is in distress due to sad demise of the employee, it may
be inhumane to ask the dependents to apply. The required application may be
collected from the widow or any other eligible dependent family members from
the door point as a mark of respect to the deceased COVID-19 Warrior by the
officer / official while delivering a condolence message and effecting payment
of immediate financial assistance which will expedite the claim process.
However, at the time of payment, the Department may insist upon the undertaking
and other certificates required if any.
The
family members of the deceased COVID-19 Warriors are waiting with much
expectation for immediate settlement of the compensation.
Therefore,
this Union requests to direct the concerned Divisional Heads for collection of
required application / documents from the door point of the deceased COVID
Warriors and process all the above cases with the Certificate issued by
COVID-19 Hospital for expeditious settlement of compensation of Rs.10 lakh with
due regards to the sacrifices of the deceased warriors.
Requesting
your favourable decision, Sir.
With
regards.
Yours faithfully,
(Bruhaspati Samal)
Circle Secretary
UPU NEWS - Postal Financial Services around the World during COVID-19
Social payments
Botswana
New Channel for Social Grants Payment – POSOMONEY Option...
BotswanaPost's
mobile wallet solution – PosoMoney, has been enlisted as a payment
option for the disbursement of Social Grants following the successful
approval of the BotswanaPost Mobile Money License application under the
Electronic Payment Services Act of 2019 (EPS). The disbursement of funds
via PosoMoney will commence on 1st June 2020.
This
strategic development serves to, as well, position BotswanaPost as a
diversified service aggregator. Although precipitated by the COVID-19
pandemic response and the need to adhere to the social distancing
protocols and guidelines, this is expected to significantly reduce
queues and bring efficiencies at post offices. PosoMoney is an
interoperable solution making it an ideal mobile wallet option
accessible to beneficiaries regardless of their preferred mobile network
operator.
Carabinieri and italian post cooperate to deliver pensions to the elderly...
Poste
Italiane and the Arma dei Carabinieri have signed an agreement enabling
all citizens aged 75 and over who receive social security benefits at
post offices, and who normally collect their pensions in cash, to
request free delivery of the sums to their home, with Carabinieri
officers collecting the funds on their behalf. The service is not
available to those who have already delegated other people to collect,
who have a passbook or a postal account, or who reside with family
members or have family living nearby.
The
agreement is part of wider efforts by the two institutional partners to
counter the spread of COVID 19 and mitigate its effects, which also
include extraordinary measures aimed at minimizing movements and
gatherings, especially of those in the highest risk categories, and
ensuring that social distancing of at least one metre is observed. This
initiative will also help to protect beneficiaries from criminal
activities such as scams, muggings and bag snatches.
The
Carabinieri and Poste Italiane will continue to provide pensions in
this way to the over 75s for the duration of the COVID 19 emergency.
3,270
households will benefit from the "Tosika Fameno" programme. These
households will be able to receive allowances via Paositra Money.
South Africa Post Office Unveils Cashless ATM for Sassa Social Grants. The South African Post Office (SAPO) has commenced the process of rolling out cashless ATMs that will serve as additional payment points for the payment of the South African Social Security Agency (SASSA) grants.
Portugal
Anticipation of April pension payments. The distribution of pension payments was anticipated by 2 days to ease pensioners in cashing them in.
Portugal
Anticipation of May pension payments. The distribution of pension payments was anticipated by 3 days to ease pensioners in cashing them in. CTT is also providing home delivery of the pension payments to pensioners on demand.
Portugal
Home delivery of over 100k pension payments (out of 367K). CTT is delivering over 100 thousand pensions at the pensioners' door step.
Tunisia
Tunisian Post is limiting the collection of pensions by seniors of 75-79, and 80+ to specific dates, in order to avoid too many customers in post offices on one day. Those in retirement homes will have pension payments delivered directly to them.
Ireland
An Post will shift to providing welfare payments every 2 weeks (instead of weekly) to reduce the need for customers to leave their home.
Pakistan
Pakistan Post will deliver pensions for retirees to their doorstep. This reduces exposure, and is convenient when banks and transport may be closed.
Remittances and access to cash
PortugalExtended opening hours of post offices for collection of pensions. In parallel to the anticipation of pension payment distribution CTT also extended the post office opening hours to facilitate elder people to cash-in their money. Over three hundred thousand pensioners are directly impacted.
Egypt
Egypt Post has increased their ATM machine withdrawal limit to LE10,000 to prevent overcrowding in post offices and to encourage people to use ATMs more.
Ukraine
"UKRPOSHTA" will deliver money transfers free of charge during the quarantine. Ukrposhta waived commission for home delivery of money transfers.
United Kingdom of Great Britain and Northern Ireland
Royal Mail have extended an existing service, allowing a trusted friend or volunteer to withdraw cash at any post office (and potentially banks, building societies and credit unions) using a single-use voucher. This allows vulnerable people who are self-isolating to maintain access to cash without having to hand over a debit card and PIN to somebody else.
Banking services
India
Postal small savings services extended to rural post offices...
Postal
small savings services in India have now been extended to rural post
offices to help people avoid commuting long distance to access such
schemes.
According to a press release, the
postal savings bank offices functioned only in head post offices,
sub-offices and urban branch post offices. However, people in ruralareas
found it difficult to travel to post offices in towns and cities during
the lockdown. There are nearly three crore postal small savings
accounts. The facility would help residents in rural areas to start new
accounts.
India Post Payment Bank's network helped government transfer financial benefits of $54 million: NITI Aayog CEO...
The
vast network of India Post Payment Bank helped the government transfer
financial benefits of $54 million through 2.1 million transactions,
mostly in rural and unbanked areas in the first month of lockdown.
The
country faced multiple challenges with the imposition of nationwide
lockdown to prevent the spread of Covid-19. However, the entire
financial ecosystem of the country was efficient in ensuring swift
transfer of funds from government to the beneficiaries through the sound
banking network while following social distancing during the Covid-19
pandemic.
Pakistan Post launches Digital Franchise Post Offices...
Building
upon the decades of experience, and its nationwide infrastructure
present at the grass-root level, Pakistan Post is now adopting modern
technology to serve its customers with a host of facilities and "an All
new service experience". The Digital Franchise Post Offices (DFPOs) have
been equipped with state-of-the-art technology infrastructure and
feature a comprehensive digital platform to streamline booking, near
real-time tracking and delivery of the articles. These Digital Franchise
Post Offices provide quality of services at par with the private
courier services at extremely competitive prices.
The
DFPOs offer all Postal services; both domestic and international as
well as more than 200 Financial services such as utility bills
collection, domestic remittances, education fee collection, sales of bus
and train tickets, loan repayments and many more.
In
order to make these DFPOs more profitable for the franchisees, Pakistan
Post has granted special permission to offer a host of exciting
value-added products and services; such as Photostat, sale of items such
as stationary, confectionary, grocery, mobile accessories, stamp
vending, notarization and any other product/service not competing with
services of Pakistan Post. This will encourage more entrepreneurs to
join the program and start a profitable and respectable business with a
very small capital investment.
The DFPO program
shall be extended further to offer fulfilment, collection and delivery
services for ecommerce businesses through its nationwide network and
modern technology platform. This will open new opportunities and a much
wider access for small scale businesses, cottage industry and artisans
of Pakistan through a massive outreach, maximizing their market
potential.
The program encompasses to establish
a network of 125,000 franchise offices nationwide, comprising of
flagship DFPO stores, shop-in-shop concept in collaboration with large
public and private institutions and upgraded branch Post Offices,
carrying a potential to create hundreds of thousands of direct
employments; while promising an exponential job market through
indirectly stimulating various segments of economy.
The
DFPO program has been launched in line with the current government's
vision to reform the state institutions and transform Pakistan Post into
a profitable organization; living up to its potential and legacy of
service excellence that has kept it alive as a household name in every
corner of the country.
Poste Italiane has enabled holders of BancoPosta accounts, savings accounts or Postepay Evolution to request the pension credit for free.
India
India Post delivers Rs 412cr cash in doorstep banking revolution. Between March 24 and April 23, post offices across India delivered Rs 412 crore in over 21 lakh of transactions, mostly in rural and unbanked areas.
Source : https://www.upu.int/en/Postal-Solutions/COVID-19/Postal-social-and-financial-services-during-COVID-19/Financial-services-during-COVID-19
UPU NEWS - Postal Social Services around the World during COVID-19
Health and well-being
Collecting materials for making protective masks.
Bolivia
Food parcel delivery to nursing homes.
Brazil
Delivery of medicines in remote areas through Correos Log Farma, a logistics solution that allows companies and public bodies to distribute supplies, health products and medicines for patients who require permanent medical treatment.
Columbia
Food parcel delivery to low-income families suffering from poverty and vulnerability.
Cuba
Launch of an e-commerce initiative with supermarkets, helping people to remain at home.
Ecuador
Food parcel delivery in partnership with the Ministry of Social Economic Inclusion.
El Salvador
Food parcel delivery to households in need.
Spain
A large number of initiatives to provide the elderly, families in need and medical workers with essential supplies.
Dominican Republic
Free delivery of medicines, necessities, non-perishable food and personal protection equipment.
Venezuela
Medicine delivery to the public.
Bangladesh
Bangladesh Postal Office is delivering personal protection equipment (PPE), coronavirus testing kits and awareness leaflets to all 64 districts free of charge.
Portugal
Correios de Portugal has formed a partnership with the company Hovione for the production and distribution of an alcohol-based antiseptic solution to key workers, to support the effort to combat COVID-19.
Portugal
Correios de Portugal is offering alcohol gel and masks for sale in post offices, reducing the need for citizens to visit multiple shops when purchasing essential goods.
India
India Post is delivering vital medicines to hospitals. As an essential service, India Post is operating as normal during the lockdown, whilst also filling the gap left by private couriers.
Singapore
SingPost's courier arm, Speedpost, is assisting healthcare institutions in delivering medicine to patients at home.
Jersey
Jersey Post is expanding its Call &Check service. All citizens can ask to be telephoned twice a week to check on their wellbeing, and whether they require further support.
Jersey
Jersey Post has developed a home medicine delivery service, partnering with pharmacies and taxi companies to help keep vulnerable people safe at home.
Thailand
ThailandPost is delivering medical masks directly from domestic factories to provincial governors, securing a supply for those at high risk, such as doctors, nurses, hospital workers, public workers, the police, and quarantine officials.
France
La Poste (France) has developed apps to help the public assess and monitor their symptoms.
Czech Rep.
Czech Post has partnered with a charity to provide postal workers with training on how to recognize signs of domestic violence and how to help potential victims. This is in response to reports that show an increase in domestic violence during the pandemic.
Oman
Oman Post is collaborating with a charity to distribute food supplies to 650 underprivileged families.
An
Post has implemented a new "checking-in" service. Families can request
postal delivery staff to regularly check on older and vulnerable people
and to relay any requests for provisions or medicines.
PHLPost is delivering relief and medical supplies to medical personnel & communities, supported by new electric bicycles.
Emirates
Post Group will deliver mail as well as small parcels (sanitized) to
the doorstep of seniors, at no additional cost. They no longer need to
collect their mail, as a measure to reduce exposure for this vulnerable
group.
Australia
Post has introduced a home delivery service for medication and medical
supplies, helping to protect vulnerable members of the community.
Pharmacies can claim back postal costs from the government.
Czech
Post has confirmed it will offer to support the government, by using
its infrastructure to deliver food and other vital supplies, reducing
exposure for vulnerable people.
Posta
Kenya is offering at-cost last mile delivery or collection from post
offices for essential products (food, hygiene etc.). This enables people
to remain in their homes, and supports the broader Kenyan response to
the pandemic.
Royal
Mail is delivering and returning coronavirus tests to the homes of
National Health Service and social care staff. This helps staff to
isolate themselves until their health status is confirmed.
Education
Delivery of educational supplies.
France
La Poste (France) is supporting home education during the COVID-19 lockdown by delivering spare school computer equipment and homework to children in need.
Oman
Oman Post is working with a charity to deliver 1,000 desktop computers to allow school students in need to study from home.
La Poste will deliver home-school materials to students who cannot access them online.
An
Post is delivering children's activity books containing drawing,
writing and mindfulness exercises from leading Irish children's authors
and illustrators. This supports families confined to their homes in
keeping their children occupied and stimulated (also available for download).
Community cohesion/development
Australia Post is working with the National Archives of Australia to create a "national letterbox" where citizens can write a letter about their experiences of the COVID-19 pandemic. These letters can be read by the public and preserved for future generations as a cultural and educational resource.
Russian Federation
Russian Post is offering a 40% discount on newspaper and magazine subscriptions, with registration via an app or at the doorstep. The aim is to keep people safe and connected.
An
Post are distributing a free postcard to every house in Ireland as part
of a campaign to reduce the social impacts of isolation. The aim is to
encourage friends and family to exchange letters, postcards and packages
as a way of supporting each other.
Data collection/provision
Communicating information to inform citizens regarding the pandemic.
Vietnam
Vietnam Post has developed a digital mapping application to support the campaign to prevent and control COVID-19 infections. This was developed for the Covid-19 National Steering Committee in partnership with the Vietnam Ministry of Information and Communications, the Ministry of Health, and Hanoi University of Engineering and Technology.
Royal
Mail has delivered letters directly to 30 million households across the
UK containing government advice about the pandemic.
Posti
are delivering letters directly to all households in Finland containing
government advice about the pandemic, in partnership with the National
Institute for Health and Welfare and the Ministry of Social Affairs and
Health.
Nigeria
The Nigerian Postal Service has expressed its readiness to work with the Presidential Task Force in the fight against the pandemic, offering its 1,400 postal facilities as hubs for distributing humanitarian aid, medications and medical equipment to areas in need.
Source : https://www.upu.int/en/Postal-Solutions/COVID-19/Postal-social-and-financial-services-during-COVID-19/Postal-social-services-during-COVID-19
Friday, 14 August 2020
Thursday, 13 August 2020
UPU News : Meet the expert: James Hale
James Hale has been working on the UPU’s Postal Social Services Project for more than half a year. More recently, he has narrowed his focus on social services Posts have offered to help their communities cope with the COVID-19 pandemic. He explains the project to Union Postale.
Unione Postale: What was the motivation behind launching this project and sharing these resources?James Hale: Citizens, charities, governments and the private sector have mobilized to respond to COVID-19, working to reduce the spread of the virus and care for the sick. However, there is also a range of indirect social impacts that need to be addressed. Most notably, isolation at home and social distancing restrict people’s access to food, medicines, education and social contact. In March, we became aware that designated operators were responding to the pandemic by rapidly implementing new social services. The aim of our project was to create a platform for Posts to share their stories, and for the UPU’s International Bureau (IB) to publish analyses of how Posts were able to implement new services quickly. Essentially, we wanted to create an efficient way to inspire and support posts in supporting the public during the pandemic.
The IB is well-placed to coordinate this sharing of expertise.
How do these COVID-19 services compare to social services offered before the pandemic?
Many posts were already offering social services, although it is still too early to evaluate whether demands for existing services have increased in the last few months. What is clear is that a subset of services have become very relevant during the pandemic, and that some Posts implemented these as a direct response. For example, more Posts are now involved in the delivery of prescription medicines, food aid and children’s homework, as well as home-checking of seniors and other vulnerable residents. We have also seen Posts form direct partnerships with factories that produce masks and alcohol hand wash in order to secure broad public access to these essential items.
What are some of the most innovative services you’ve seen developed in relation to the pandemic?
Correos de Costa Rica and Jersey Post have both used private companies to deliver prescription medicines to the most vulnerable. These are interesting examples of Posts making use of the broader resources that became available during the crisis. In Costa Rica, private car-rental companies offered to supply vehicles, fuel and drivers for free to help the Post deliver critical medicines to residents. Because fewer people were renting cars during COVID-19, this initiative allowed these companies to keep their staff active, while also contributing to the national pandemic response. Similarly, in Jersey, taxi drivers helped to temporarily expand the postal delivery fleet in support of its new medicine delivery service.
What kind of response have you received from member countries?
The response has been positive, with many Posts sending us examples of their COVID-19 initiatives for inclusion on the new platform. The IB was also contacted by a union representing postal workers, seeking examples of new services that our members have introduced, in preparation for a meeting with the government ministry about postal diversification.
How has this project and the increased publicity of postal social services changed the perception of the Post with its stakeholders?
Whilst the primary aim of this platform was to facilitate rapid knowledge sharing between Posts, it also serves as a library of examples for the IB to use in its advocacy work. A recent letter from the IB to the governments of member countries called for urgent support for the postal sector. It made the point that Posts should be treated as critical infrastructure, and that they are being used by governments to deliver a range of social and financial services to the public. This project has also been accompanied by extensive social media coverage and news articles, which aimed to reinforce the message that Posts can play a key role in improving people’s wellbeing and prosperity, particularly during this challenging time.
Based on your research, are there any common threads leading to the success of these services and their implementation?
We still expect to receive many more examples of how posts are responding to the pandemic, and the current list of examples is very diverse. However, during a series of interviews with Posts about their new services, we identified the following common success factors:
- Understanding the needs of customers and other stakeholders
- Seeking diverse partnerships
- Building on existing products, services and relationships
- Creating dedicated and well-resourced project teams
- Establishing clear processes for internal and external communication about the project
This project was launched in November 2019 to document and provide broad guidance on postal social services, with funding from the Japanese Ministry of Information and Communications. The IB was already aware that UPU members were providing services in sectors such as health, social care and education. However, there was a need for an overview of these services, and a better understanding of the motivations for Posts to diversify in this way.
One hundred and nine UPU members responded to our questionnaire, providing numerous examples of their postal social services. These ranged from offering document translation for immigrants and delivering a national awareness campaign on human trafficking, to the collection of batteries and unused medicines for safe disposal. The reasons given for offering such services included generating additional revenue, increased business resilience, added value for customers and ensuring the Post remains broadly relevant to implementing government policy.
Case studies and a guide to postal social services will be published at the end of this year, so we are very keen to receive more examples from Posts. We also want to know about checklists, protocols or other tools that could be shared. Please send these examples, along with any questions or requests for support to pss@upu.int.
This article first appeared in the Summer 2020 issue of UPU’s Union Postale magazine. Subscribe now to be the first to receive content like this.
Subscribe to:
Posts (Atom)












