Wednesday, 27 June 2018

Circle Union writes on untold sufferings of public/staff members for improper functioning of CSI


No. P3NFPE-Odisha/03 - 06/2018
Dated at Cuttack the 27th June, 2018
To
Dr. S K Kamila, IPoS
Chief Postmaster General, Odisha Circle
Bhubaneswar – 751 001

Sub: - Untold sufferings of public/staff members for improper functioning of CSI  

Respected Sir,
Your are aware that for last three weeks or so,  both the staff members in particular and the members of public in general are forced to suffer due to non-functioning / improper functioning of CSI software including CIS in post offices.

Earlier, though we have severally written and discussed in bi-monthly / four-monthly / RJCM meetings requesting proper hardware (both new and upgraded) / mandatory infrastructure and suitable connectivity with higher bandwidth both for NSP I & II as prescribed in TCS blue book along with amended / up-to-date version of CSI software to suit the need of the post offices, we are extremely sorry to inform you that no tangible action is witnessed yet to solve the issues.

It is highly regretted that our items in this regard in the above meetings were overlooked with dissatisfactory replies. Despite our earnest appeals and stiff resistances, CSI rollout was aggressively carried out with hardware/infrastructural deficiencies which have invited untold sufferings both to the staff and public and the situation is worsening day by day. Contradictorily, while TCS is dodging to reply and to pin the problems for smooth running even after a long period, the Department is hesitating to impose penalty against TCS for deficiency in services for the past three weeks throughout the Country including Odisha Circle. Instead, most regretfully, the poor postal employees, especially the Group-C cadre are nipped with iron hand even for petty lapses.  

Presently the SAP / PO Back Office login has failed seriously. Treasury and Delivery works are grossly affected. Cash Release / Receipt from / to SOs are not being successful in SAP. Several Hours are consumed to draw a single cheque.  Bag Opening / Closing, Postmen beat out, MO Printing, return from Postmen, dispatches of bags are seriously affected. The employees are detained till late night regularly. The plight of the women employees beggar description. Resentments both from the staff and public are mushrooming day by day.

Under the facts and circumstance, this Circle Union requests your immediate kind intervention and suitable action to bring a stop to all the above shortcomings as soon as possible allowing the staff members to work smarter and better rendering effective services to the members of public failing which we may be forced to adopt trade union activities as found suitable.

Awaiting your kind immediate action, Sir.

With regards.
Yours faithfully,

(BRUHASPATI SAMAL)
Circle Secretary

Copy for information and necessary action to Com. R N Parashar, Secretary General, NFPE, CHQ, North Avenue P O building, New Delhi – 110001.

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