No. P3NFPE-Odisha/ 01 - 03/2018
Dated at Bhubaneswar the 9th March,
2018
To
Dr. S K Kamila, IPoS
Chief Postmaster General
Odisha Circle, Bhubaneswar – 751 001
Sub:- Regarding
post CSI roll out problems.
Respected
Sir,
We would
like to draw your kind attention to the discussion made with the Secretary
(Posts) during his visit to Odisha Circle on 05.03.2018 in your kind presence
and participation along with the PMG, Berhampur, PMG, Sambalpur, DPS(HQ) and
DA(P), Cuttack on CSI and other local issues. As discussed, the Secretary
(Posts) has assured to take care of the
CSI hardware issues with allotment of sufficient funds.
We expect
that our Circle will pursue the issue at Directorate level with every priority.
In this
connection, kindly find attached with the letter dated 06.03.2018 written by
our Sambalpur Divisional branch to the SSPOs, Sambalpur on the above subject
which is self explanatory. Except few specific local issues, the CSI hardware /
software and connectivity issues along with training deficiencies narrated
there in are common to all Divisions of Odisha Circle.
The CSI
rolled out Divisions are suffering like anything and the mental peace, health
condition, social / family / personal life of the staff members are highly
deteriorating. Contradictorily, customers’ dissatisfaction is increasing day by
day due to failure in ensuring prompt and efficient service on the part of the
staff members for reasons beyond their control which have been stated clearly
in the attached letter.
In
this connection we would like to request you to kindly refer our letter No. P3NFPE-Odisha/ 07 - 02/2018, dated 18th
February, 2018 on Koraput Division which is suffering highly from hardware and
connectivity issues. Though the proposed
rollout date of Koraput Division has been postponed to 20.03.2018, no
CSI issue has yet been resolved.
Similar is the situation in Puri Division which
is yet to be rolled out. The letter of the Postal JCA, Puri is enclosed here
with which also clearly states the present position of the Division that is not
in a preparatory position for CSI roll out.
Bhubaneswar and Berhampur Division are also suffering highly due to the
present rollout on 06.03.2018. It is quite unfortunate that even employees are
not imparted with proper training in both the Divisions. Bhubaneswar Division
just preferred to arrange a workshop on 04.03.2018 with participation of as
many as 150 staff members just before one day of the proposed rollout. A few
hours of video clips solved nothing except loss of Govt. money and valuable
time of the officials in a very unplanned manner.
Similar issues are also being reported to us
from Dhenkanal, Balasore and other rollout Divisions. In short, all Divisions
are suffering highly from several deficiencies.
In addition we would also like to
invite a kind reference
to this Union’s letter No. P3NFPE – Odisha / 01 – 11 / 2017, dated
02.11.2017 intimating the concern and genuine issues confronted by the staff
members of Cuttack City Division on CSI rollout which were based on several
information collected from our Trainers and S As and real problems practically
faced by our staff members now working under CSI environment. Several
operational issues after CSI rollout
apart from Training, Hardware and
Connectivity issues were brought to your kind notice which are yet to be
resolved.
Therefore, this Circle union would like to
request you to look seriously into the infrastructure, connectivity and training
issues in connection with CSI rollout which can only ensure smooth functioning
of the post offices up-keeping the goodwill of the Department of Posts.
Expecting your immediate necessary action and
kind response.
With regards.
Yours faithfully,
Attached: As
above
(BRUHASPATI
SAMAL)
Circle Secretary
Copy for kind information and necessary action
to:
1.
The Postmaster
General, Berhampur Region, Berhampur.
2.
The Postmaster
General, Sambalpur Division, Sambalpur.
(BRUHASPATI
SAMAL)
Circle Secretary
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