No. P3NFPE-Odisha/04 - 07/2020
Dated at Bhubaneswar the 7th July, 2020
To
Sri Aditya Kumar Nayak
Director (HQ Region)
O / o the Chief Postmaster General
Odisha Circle, Bhubaneswar – 751 001
Sub:- Performance of Aadhaar Enrollment and Updation
Centres functioning in Post Offices – Suggestions
regarding.
Ref.:- C O D O No. BD/16-64/2/2019, dated 03.07.2020
Respected
Sir,
This
is regarding the review result on performance of Aadhaar Centres functioning in
Post Offices communicated to all SSPOs/SPOs of Odisha Circle vide C O D O under
reference with direction to identify issues / reasons of non-syncing of Aadhaar
Centres and less number of transactions.
In
this context, this Union would like to say that the above issues are mainly witnessed
in ‘B’ and ‘A’ Class Delivery Post Offices that are almost functioning
single-handed due to shortage of staff. While the SPMs/PAs of such Post Offices
mostly remain busy in effectively running the counter, timely beat-out and
delivery / dispatch works, they hardly find sufficient time to look after the
Aadhaar Centre. The status of the LSG offices is almost the same. However, such
problems do not exist in HOs, HSG-I POs and MDGs. Only synchronization will
prove that the Aadhaar Centre is active. But, without desired transactions, the
very purpose of establishing Aadhaar Centres in Post Offices will not be solved
which may be a cheating both to the members of public and to the Department.
Secondly,
for technical issues, the response of the vendor, i.e. M/s
Transline Technologies Pvt. Ltd.(biometricsupport@transline.india)
is not at all satisfactory. Illustratively, it can be brought to your notice
that there is no display in 2nd Monitor of Sahidnagar MDG Aadhaar
Centre which has been brought to the notice of the vendor since 26.06.2020
under intimation to Divisional / Circle Office. But, no action has yet been
taken either to repair or to replace the same in spite of telephonic
(9711930326, 9716340664) discussion with the vendor. Under the circumstances,
the plight of the SPMs of ‘B’
and ‘A’ Class Post Offices needs to be considered judiciously by the authority
without any negativity or irritation.
Further,
as reported to this union, staff members of ‘B’ and ‘A’ Class Delivery Post
Offices have been charge-sheeted / punished in this regard by some Divisions
(viz.; Kalahandi). Threatening and punishment will not at all solve the
purpose. We have to see and realize the reality of such Post Offices. Therefore,
both for synchronization and transaction, the Aadhaar Enrollment and Updation
Centres need to be functional in real sense for which additional manpower is
barely necessary.
However,
as seen from the Directorate letter dated 01.07.2020 in File No.36-15/2017-BD
& MD (Pt.V) voll, the Department is considering to use contract employees
and manpower outsourced from any agency appointed on salary as enrollment
operators subject to availability of a regular employee / official from DoP as
verifier at the enrollment centre. In our opinion, this process will not be
beneficial for the Department since while we have to pay salary for the contract
employee increasing the financial burden of the Department on one hand, the
verification work will increase the workload of the SPMs of ‘B’, ‘A’ Class and
LSG Post Offices who are already overloaded on the other. But, if the salary to
such workers will be paid by UIDAI, we should have no objection. The fee
collection against different defined Aadhaar services by the Post Office
Aadhaar Enrollment and Updation Centre is a meager amount that may not afford
the salary of the contract worker if engaged by the Department.
Thus,
we would like to suggest to examine the feasibility and to explore the
possibility of diverting surplus GDS or Postmen staff from bigger offices with
light delivery works and deploying them in all ‘B’, ‘A’ Class and LSG Post
Offices where Aadhaar Enrollment and Updation Centres are available so that
purpose of opening such Centres will be justified and the members of public
will also be benefitted.
Expecting
your judicious consideration, Sir.
With
regards.
Yours faithfully,
(Bruhaspati Samal)
Circle Secretary
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